FAQs

Ordering

How do I measure my table?

It’s really important that you get the measurements of your table and tablecloth overhang right as all of our fabrics are cut to order.

For rectangles you need 2 measurements; the width and the length.

For circles you need just the diameter of the table, which is from edge to edge making sure you go directly through the center of the table.

Ovals require 2 measurements. Across the widest point of the table will give you the width, and the length can be taken down the longest part of the table.

Measurements don’t have to be millimeter perfect, just rounded to nearest centimeter.

For more in depth details visit our measuring guide page.

How much overhang should my table have?

We recommend that your tablecloth have an over hang of 20cm all round. This means adding 40cm to the length and width of your table size to get the required tablecloth size.

We found this to be optimal overhang as it is long enough to drape over your table and not so long it touches your legs when sitting at the table. This is only our recommendation but you can choose what ever over hang you like.

We created a tablecloth calculator to help you with the size to order.

How do I order a custom size?

Ordering a custom size tablecloth is easy and does not cost anything extra!

All of our tablecloths are made to order, so all we need to do is upload the size you request.

Get in contact with us here, and let us know what size you need.

We will email you once your size has been uploaded. This normally takes a couple hours during working time.

Do I need fabric samples?

If colour or feel of the fabric is important to you then we highly recommend you order free samples of your favourite designs.

Our tablecloths are made to order and can not be returned unless faulty.

How long are your dispatch times?

For tablecloths where no extra work is required, i.e: hemming or edge binding, normally dispatch time is 2-5 working days depending on work load.

Once dispatch your order can take an additional 2 working days to arrive depending on how quick the parcel company works.

For tablecloths which require edge binding or hemming, please allow 3-7 working days for dispatch.

 

My Order

I haven't received a confirmation email of my order...

Once you have successfully placed your order with Simply Tablecloths you will automatically be sent a confirmation. However, occasionally this email can end up being filtered by your email provided and sent straight to your junk mail, which you will not be notified of.

Be sure to check your junk/spam mail box and then save us as a trusted email so we can further contact you if there are any problems and notify you when we dispatch your order.

My order still hasn't arrived. Where is it?

If you ordered a tablecloth or table protector without any extra finishing required (edge binding or hemming) then our standard dispatch time (how long it takes to be cut and sent out) is between 2-5 working days, not including the day your placed your order. Once it has been dispatched then depending on what service it was sent by, it can 24-48 hours to received your order.

If you order a tablecloth or table protector with extra finishing required, such as edge binding or hemming, then our standard processing, finishing and dispatch time is 2-7 working days, not including the day you placed your order. Once it has been dispatched then depending on what service it was sent by, it can 24-48 hours to received your order.

If your still hasn’t arrived after this point then please contact our help team with your order reference number.

My order was dispatched but it has been longer than 48 hours. Where is it?

Once your order has been dispatch it can take up to 48 hours to receive it. If it still hasn’t arrived, the first thing to check is that a courier driver has left a card to say they have attempted delivery. If they have then just follow the instructions on the card.

If there has been no sign of any delivery attempts, then contact us, and we will find out where it is.

Can I return my tablecloth?

All of our tablecloths and protectors are cut to order and cannot be returned unless there is a manufacturing fault. The sizes listed on our website are there for your ordering convenience and are not items we keep in stock.

 

Contact

How can I get in touch with customer service?

We aim for your shopping experience to as easy as possible with Simply Tablecloths, however, we know sometimes you may have a question that is not covered on this website.

Online is what we are best at Simply Tablecloths, so we answer all questions and customer care queries mainly via email and social media. We don’t have a call office as we are not set up to receive loads of calls, however, once we have received your query we may give you a call if we feel it is the best way to resolve your query.

You can find our contact page here.